I am getting the following error message
"Your account is locked. Please contact RWS Moravia."

Has anyone else experienced this recently? How long does support usually take to resolve this issue, and is there a specific support email/ticket syst

Question

I am getting the following error message: 
 
 "Your account is locked. Please contact RWS Moravia." 
 
 Has anyone else experienced this recently? How long does support usually take to resolve this issue, and is there a specific support email/ticket system I should reach out to? 
 Any guidance or help from the community or the RWS team would be greatly appreciated!

Adrian · Answer

Hi there, 
 For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

RWS Services: Train AI & others > Train AI & Others

I am getting the following error message "Your account is locked. Please contact RWS Moravia." Has anyone else experienced this recently? How long does support usually take to resolve this issue, and is there a specific support email/ticket syst