Account Under Review For A Couple of Months

Dear Support

My account has been under review for a couple of months now - With a score that seems incorrect, see below screenshot. I have been patient since August, 2025 but the issue is not yet resolved, I have not managed to work on any project since then. Please guide me on the way forward & how to access tasks for me to continue working.

Screenshot showing 'Account Under Review' message with 'Unapproved Annotator Status'. Includes reasons for account review, contact information, and next steps for reactivation.

Your quick action will be highly appreciated.

my email : karonjoruth@gmail.com



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[edited by: RWS Community AI at 11:50 AM (GMT 0) on 2 Feb 2026]
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  • Hey Jason, I haven't gotten any response & as well no assessment link shared. Although I had done my assessments back in 2024, passed & I was assigned projects in August 2025 where all was working well & received my payment. Later the projects paused but not off boarding as the email stated. A couple of days ago that's I received an email stating change from the old email but now my old account is showing unapproved annotator as per screenshot above & the said new account is inactive as well. How do I go about it? I will really appreciate your guidance. Thank you