Colleague gets "Account not Approved" message when logging into the Community

A Colleague gets "Account not Approved" message when logging into the Community. How can this be resolved?

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  • Hi  

    For matters pertaining to other RWS platforms such as TrainAI Community, please address them in the correct area such as:  RWS Services: Train AI & others 

    This forum area is dedicated to RWS Community as a platform, and as such the help you seek is better suited in the recommended area. 

    To clarify, we’re RWS Community, not TrainAI Community (which seems you are looking for by your screenshot), and as such, we’re not the right contact to address your specific request.

    To clarify further:

     

    • The RWS Community supports users of RWS’s broader services and tools (like Trados Studio or translation solutions), providing resources and engagement for our clients and partners.

    • The TrainAI Community is a separate group focused on AI training data tasks – like annotation or transcription – where freelancers worldwide contribute to AI projects on a per-task basis.

    Thank you for your understanding.

    All the best,
    Georgiana

    V13 testing sig

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