Can't change profile information of SDL Community

I have a question about my profile data of SDL Community.

Now I can't change my profile information. Even if I change my profile from the profile page, it gets back to the default values after I once logout and then login again.

Could you please inspect the problem and let me know how to fix it?

Parents Reply
  • Hi

    I got information from a sales person at SDL Japan about this issue.

    The specification of the profile information on SDL community has been changed to be synced to the profile information of SDL ID.

    So, if we want to change our profile information on SLD community, we need to change the profile information of SDL ID. I tested and confirmed this answer. It seems that when we log in SDL community, the profile information is synced to the profile information of SDL ID.

    Then, the problem persists is that the profile edit function on SDL community still remains, but actually, it's not valid (the information updated there will be just overwritten when the user log in the community again).

    Thank you.

    Best regards,

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