Meet the Product Team - SDL Knowledge Center

RE: Meet the Product Team - SDL Knowledge Center

Douglas Williams — Mon, 13 Feb 2017 23:29:21 GMT

Frank--you sound a lot like our product managers...and you're asking the kinds of questions we try to ask about our customers too. It's all very familiar, though I'm now on the other side of the telescope. Statistics for ROI and predictive experience both sound great to me.

RE: Meet the Product Team - SDL Knowledge Center

Frank Closset — Tue, 31 Jan 2017 14:07:50 GMT

Thanks James... but it's about time we meet up again... has been too long!

RE: Meet the Product Team - SDL Knowledge Center

James Hom — Fri, 20 Jan 2017 23:53:19 GMT

Frank: It was your honesty and well, frankness(!) that engendered that trust! That's how we knew back in 2007 that we could work with your team and grow our DITA environment. Thanks for a great ten years working together, and looking forward to many more to come!

RE: Meet the Product Team - SDL Knowledge Center

Chip Gettinger — Sat, 24 Sep 2016 01:24:27 GMT

Excellent interview and thank you Frank for your leadership over the years. It's worth noting that SDL Knowledge Center has had a very active user community in the US since 2010. It meets monthly to share best practices and discuss emerging trends within their companies, and attend many of the SDL events and conferences as well.

To Frank's point, our user community provides valuable feedback and insights that has led to useful new features and capabilities within Knowledge Center.