In Multitrans, when exporting RTL(Right To Left) languages, the text should automatically be converted to Right-to-Left.The following article describes how to check the Multitrans setting that controls the behavior. Click here for article
When attempting to install the MultiTrans Client, the installation of SQL Server 2008 R2 Express fails. The following article explains how to work around this issue by providing a custom "system administrator" account password whi...
When launching the MultiTrans client there is an error that no license can be found and the License Utility is launched. As an external translator, you should receive a free license with limited features.
The following article provides troubles...
Here is a link to a Community page with video tutorials on using the Support Gateway. Some of the topics that are covered are:
How to log a new case
Updating an existing case
Closing a case and providing feedback
Video tutorials on RWS Support Gat...
If a PowerPoint document is very large and includes high resolution videos, you probably won't be able to attach it to a Project.
The following knowledge base article shows a PowerPoint feature to detect and shrink large medias in a doc...
A request that you're working on doesn't appear in your To Do lists on the Project Manager dashboard.
Please see the following Knowledge Base article for guidance on how to resolve this:
https://gateway.sdl.com/apex/communityknowledge?article...
If you'd like to find the log files on a MultiTrans / Flow server for troubleshooting and support purposes, the following knowledge base article lists the default log file locations for both MultiTrans and Flow, or how to find the configured...
You'd like to free up some disk space on your MultiTrans / Flow server and want to know which files can be deleted safely.
The following knowledge base article lists the directories which can be safely cleared:
https://gateway.sdl.com/apex/commu...
You'd like to ensure that a translation task is completed before a project's delivery date so that there is sufficient time to proofread the translations, for example. For guidance on how to set a separate delivery da...
There have been a few reported incidents where after installing or reinstalling the MultiTrans client, the application will start on a what seems like a blank screen without the main screen options. If you encounter this problem you can use the follo...
If you're looking for information on configuring the DeepL Search Addon in MultiTrans or having trouble setting up the DeepL Search Addon, you can verify that your API Key is valid using the method described in the following article from our...
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