https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-supportHopefully helpful content created by the Customer Experience Teamsen-USTelligent Community 12 Non-Productionhttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-supportWed, 19 Jul 2023 10:36:07 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bElisa Maximhttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsCurrent Revision posted to Customer Experience by Elisa Maxim on 7/19/2023 10:36:07 AM<br /> <p>Our Support and Maintenance Agreement (SMA) includes technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@sdl.com">contractrenewals@sdl.com</a></p><div style="clear:both;"></div> https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support/revision/6Wed, 19 Jul 2023 10:33:35 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bElisa Maximhttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsRevision 6 posted to Customer Experience by Elisa Maxim on 7/19/2023 10:33:35 AM<br /> <p>Our Support and Maintenance Agreement (SMA) includes technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@rws.com">contractrenewals@rws.com</a></p> <div style="clear:both;"></div> https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support/revision/5Wed, 19 Jul 2023 10:32:53 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bElisa Maximhttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsRevision 5 posted to Customer Experience by Elisa Maxim on 7/19/2023 10:32:53 AM<br /> <p>Our Support and Maintenance Agreement (SMA) includes technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@sdl.com">contractrenewal@</a>rws.com</p><div style="clear:both;"></div> https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support/revision/4Thu, 27 Sep 2018 19:21:13 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bPaul Filkinhttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsRevision 4 posted to Customer Experience by Paul Filkin on 9/27/2018 7:21:13 PM<br /> <p>Our Support and Maintenance Agreement (SMA) includes technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@sdl.com">contractrenewal@sdl.com</a>.</p><div style="clear:both;"></div> https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support/revision/3Fri, 27 Apr 2018 11:42:37 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bJack Bishophttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsRevision 3 posted to Customer Experience by Jack Bishop on 4/27/2018 11:42:37 AM<br /> <p>Our Support and Maintenance Agreement (SMA) includes technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@sdl.com">contractrenewal@sdl.com</a>.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Pay per Case, Pay as You Go Support</div> https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support/revision/2Thu, 26 Apr 2018 14:47:13 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bJack Bishophttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsRevision 2 posted to Customer Experience by Jack Bishop on 4/26/2018 2:47:13 PM<br /> <p>Our SMA contracts include technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@sdl.com">contractrenewal@sdl.com</a>.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Pay per Case, Pay as You Go Support</div> https://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support/revision/1Thu, 26 Apr 2018 14:40:26 GMT10acfa76-f078-475b-a7ef-fc5b3e8d2934:4ee65e0d-2ac2-4048-bb7b-d3a01186406bJack Bishophttps://uat.community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3226/can-i-get-pay-as-you-go-support#commentsRevision 1 posted to Customer Experience by Jack Bishop on 4/26/2018 2:40:26 PM<br /> <p>Our SMA contracts include technical support and software maintenance. We do not offer &lsquo;support only&rsquo; or &lsquo;pay as you go&rsquo; types of service. To discuss your support agreement options, please contact SMA Renewal team by email on <a href="mailto:contractrenewal@sdl.com">contractrenewal@sdl.com</a>.</p><div style="clear:both;"></div>