Error message during verification (F8): 'Failed to verify document: Object reference not set to an instance of an object (Studio 2024, SR 1 - 18.1.4.6694, Win 11).

Question

I received this error message while trying to verify a document with F8 (QA, Tag, Terminology). Verification works without terminology, but throws error when trying to verify terminology as well.

RWS Community AI · Accepted Answer

Hello, 
 To resolve the error message "Failed to verify document: Object reference not set to an instance of an object" in Trados Studio 2024 during verification with terminology enabled, follow these steps: 
 ### Step 1: Isolate the Issue 
 1. Open **File > Options > Verification** in Trados Studio. 
 2. Uncheck all verification options, including **Terminology Verifier**. 
 3. Run the verification (F8) without terminology to confirm that the issue is specific to the Terminology Verifier. 
 ### Step 2: Reorganize the Termbase 
 1. Open your termbase in **MultiTerm**. 
 2. Use the **Reorganize** function in MultiTerm to ensure the termbase is optimized and free of inconsistencies: 
 - In MultiTerm, go to **Termbase Management**. 
 - Select your termbase and click **Reorganize**. 
 3. Save and close the termbase. 
 ### Step 3: Update Trados Studio and MultiTerm 
 1. Ensure that both **Trados Studio 2024** and **MultiTerm 2024** are updated to the latest versions: 
 - Check for updates directly within the applications. 
 2.

Anca Stoian · Answer

Hi Frank Van T Veer , 
 Can you please provide the full stracktrace of the error message, you can exclude the last lines where the user information appears. Please see below how to save that: 
 gateway.rws.com/csm 
 Best regards, 
 Anca

Anca Stoian · Answer

Please send it to me as private message here in community

Anca Stoian · Answer

I unblocked it above. I'll check it and get back to you.

Anca Stoian · Answer

It seems the issue is from the option ' check for possible non-usage of target terms' 
 Please try to recreate the termbase if this is a local termbase, here is the article with a video showing how to do that: 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037378 
 And after recreating, see if you still get the error. 
 Thank you. 
 Best regards, 
 Anca

Trados Studio > 1. Trados Studio

Error message during verification (F8): 'Failed to verify document: Object reference not set to an instance of an object (Studio 2024, SR 1 - 18.1.4.6694, Win 11).