Thank you Stepan. The thing is, there isn't even a shortcut that was set for that command. I used to have the same issue with Trados 2021 and set a new shortcut at the time, to no avail...

Dear Robert,

I have tried that, but it was not successful. 

Hi Virginie,

Please do the tests with a local project and local files only, because we can't tell if it's an issue caused by Trados and it needs a reset to default state or reinstallation, etc., or if it is something related to shared files and internet connexion while using them. 

The similar issues reported that we could find so far, were generally related to that, server-based TMs and TBs that caused the delay and "Generate preview" with freezing Trados.

Also, that post you used as reference was for Trados 2021, you are using Trados 2024 and to be honest, we cannot guarantee that it won't happen again since the root of the problem is not identified.

You can try these tests on a span of a few days, just to see if it appears with local files too or just the shared, and post after you make them. And you can reply here or reply to us in chat.

We tried to reproduce the issue, but we cannot, that's why I suggested you do these tests, to try to see if it's general or only related to shared/server-based TMs and TBs.

Thank you again.

Kindest regards,

Anca

- In my cas, it happened already with Trados 2021, and is happening again with Trados 2024. I hoped it would not... 

- I hardly ever work with server-based TMs and TBs. I either create my own projects when my clients are natural persons, or work with packages when I work for organizations. That issue arises with any type of project: a local one that I created, packages, and it also happened the only time I worked with server-based TM and TB. 

- As I said earlier, I haven't experienced the issue this morning although I have typed some 5000 words. So I am hoping that deleting the "view" panel on the right hand side did the trick! If the window pops up again, I will update this thread. Same if it does not pop up anymore, as this may be the solution for other users. 

Thank you for your help,

Hello Virginie Thorel ,

Please confirm if you tried the solution proposed by Anca and share with us the results that you have:

- Create a simple local project, with just one local file to translate - no termbases and no TMs added, no other resources, just the file. Open the file in Editor view and see if the pop-up appears if you don't have any resources added, and please reply here and let me know. If possible, use a file that does not have any sensitive information and if the pop-up appears - take a screenshot. Also, try the same thing with a local project, local file and local TM and see if the pop-up appears when using only local resources and no shared/server-based ones.