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Hello,
I tried to open a Trados package, but I received the following error: "Access to the path 'C:\Users\All Users\Datos de programa' is denied.". See full stack trace below:
<SDLErrorDetails time="25/03/2024 12:43:09">
<ErrorMessage>Access to the path 'C:\Users\All Users\Datos de programa' is denied.</ErrorMessage>
<Exception>
<Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2147024891</HResult>
<StackTrace><![CDATA[ at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileSystemEnumerableIterator`1.AddSearchableDirsToStack(SearchData localSearchData)
at System.IO.FileSystemEnumerableIterator`1.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)
at Sdl.Desktop.Platform.Implementation.SystemIO.DirectoryWrapper.GetAllFiles(String path)
at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderValidation.ValidateProjectFolder(String projectFolder, String longestFilePathInProject)
at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.ValidateProjectFolder(String projectFolder)
at Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.set_ProjectFolder(String value)
at Sdl.TranslationStudio.Packaging.PackageImport.OpenPackagePreviewWizardPage.OnShow(Boolean first, Boolean back)
at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.SetCurrentPageIndex(Int32 index, Boolean back)
at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.PrepareWizardForShow()
at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.ShowDialog(IWin32Window owner)
at Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, String packageFilePath, IWizard`1& wizard, PackagingWizardDetail packagingWizardDetail)
at Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, IWizard`1& wizard)]]></StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.2.10.19084</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>3082</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-B7O1942\Manuel</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-B7O1942</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8271480 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Before answering, please note the following:
- I already tried the solutions to similar issues proposed in https://gateway.sdl.com/apex/communityknowledge?articleName=000003066 and in https://gateway.sdl.com/CommunityKnowledge?articleName=00000259, but none of them worked.
- I tried restarting my computer after resetting Trados (just to try something), but problem is still unsolved.
- Last week, I could open Trados packages without any problem.
- I also have Trados Studio 2017 SR1 installed on my computer, and I do can open Trados packages with the older version of the application, so the problem is only with Trados 2022.
Any help would be most welcome!
Kind regards,
Manuel
