Inserting symbols in 2017

Question

If I insert special symbols/characters into my file from the Advanced ribbon, Studio, by design, places those symbols in the ribbon, making it easier to insert them again later on. 
 My question is: Is there nay way to get rid of them again? Resetting the ribbon, among other things, did not help. They appear to have become permanent fixtures in my Studio.

Paul Filkin · Answer

Hi , 
 
Don't they change if you use different ones? Is there a problem with them remaining there?

Paul Filkin · Answer

Hi Simon Cole 
 I did find this in the code: 
 If user = " Simon Cole " then don't display Insert Symbols 
 We can probably remove it in a future version of Studio but I don't have any timescales at the moment ;-) 
 I also found the old post which didn't get answered... sorry about that! I note you tried the reset so I'm not sure why this didn't work for you. Can you try a proper reset? Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0 
 If you're not seeing something it must be related to these setting somewhere. One other thought that did occur to me was whether you tried to use the appstore plugin in this version, which you should not do. If you did then remove the plugin from the packages and unpacked folders here: 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Packages\ 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Unpacked\ 
 Perhaps this will help? 
 Regards 
 Paul

Paul Filkin · Answer

Hi Simon Cole , 
 
I checked with support and it seems we have an open ticket with development for this one... with no workaround: LG-5113 
 
So it looks as though we'll have to wait for a fix... a proper fix. Many apologies for this. 
 
Regards 
 
Paul

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Inserting symbols in 2017