3. Machine Translation - Recent Threads

Language Weaver MT Not Working for Chinese (Simplified) in Trados Team

Antonella Pagani — Wed, 01 Oct 2025 17:43:58 GMT

Language Weaver MT for English > Chinese (Simplified) has not been working for me in Trados Team for over one week.

I created a multilingual project in Trados Team and received an Error on the Chinese (Simplified) machine translation. All other languages were populated with Language Weaver MT normally.

I have tried these troubleshooting steps:

In project settings, removed MT model for Chinese and added it back in
Created a new project with English to Chinese only
Tried different file types: Excel, Word, html

All of these yielded the same result, "Error in Machine Translation" for Chinese (Simplified).

Please see screenshots of error below and let me know if there is a known issue or what I can do to resolve this.

NMT integrations in Trados Team

Walter Blaser — Mon, 22 Sep 2025 15:08:30 GMT

Where can I find a list of the NMT integrations available in Trados Team (and Accelerate, ..)?
In Studio, I can do a search in the AppStore, but how do I do the same for Language Cloud?
I have not be able to find this information in the documentation.

Neural Machine Translation Models -- "No data"

Mats Linder — Tue, 07 Jan 2025 18:40:01 GMT

When I log in to my Language Cloud account and select Resources > NTM Models, I only get the result No data -- There are no Neural Machine Translation Models. Why? It used to be that I was presented with an extensive list of generic NMT models.

(I have activated some of the add-ons, but I don't think this has anything to do with this option.)

What is happening?

Language Weaver -- why no model available?

Mats Linder — Mon, 23 Dec 2024 13:17:52 GMT

For some reason, I am no longer able to see any language models when I select to use (under Translation Memory and Automated Translation) either Language Weaver Provider or Cloud-based Resources > Machine Translation. Is there a simple explanation?

DeepL Machine Translation lates update and not installing.

Claude Fradet — Wed, 20 Nov 2024 21:08:14 GMT

Trying to install the latest DeepL Machine Translation update and get the following error message: "Remote app service did not respond with success."

Thank you

Deinstall

Chrystelle SANLAVILLE — Wed, 25 Sep 2024 09:35:40 GMT

I have a problem with my Studio 2021. I've deactivated it online, but I can't deinstall it. I'm receiving an error message. I've already inactivated and reactivated it, but it is blocked every time I'm trying to upload a package. I would like to deinstall and reinstall, but I can't.

Will RWS' MT "Starter yearly" subscription (providing "cloud-based resources" as an MT translation memory) still work with Trados Studio 2021 after 31 December?

Amanda Silver — Mon, 09 Sep 2024 13:54:27 GMT

I have received an e-mail stating that “Access to Trados Studio’s cloud capabilities will end (on 31 December 2024) if not upgraded to Studio 2024.

RWS language weaver’s MT is the only “cloud capability” that I use within Trados Studio. I always work offline otherwise. It is a "Starter yearly" plan for which I pay EUR 99 per year. The plan enables me to select a machine translation memory from "Cloud-based resources" in the translation memory list in Project settings, in the same way that I select my own offline translation memories (as in the screenshot).

The plan is up for renewal on 22 December.

If I renew the plan in December, will it still work after 31 December with Trados Studio 2021? I.e. will “Cloud based resources” still be selectable in the translation memory list, as in the screenshot below? Or will it not work?

Thanks.

DeepL Glossary

Caroline Hétu — Tue, 20 Aug 2024 20:15:54 GMT

Hello!

We have Trados Live Team, but are working with Trados Studio 2022 version17.2.11.19134.

We have DeepL integrated in our Translation engine.

The web platform of DeepL now offers a glossary function.

I would like to know if it is possible to have DeepL and the glossary created within DeepL be part of our translation engine.

This will help us personalize the DeepL tool with our terminology.

Languate Weaver

Monica Mack Mazariegos — Sat, 10 Aug 2024 04:50:45 GMT

I cannot reinstall language weaver since I had to erase the files, it was blocking the use of trados, please help

DeepL app no longer available in teh App store

Franziska D. — Thu, 08 Aug 2024 14:52:31 GMT

Hi all,

we encountered some problems with our DeepL integration in Trados Team this week. It always helped to uninstall and re-install the app. Now, the DeepL app doesn't even appear in the list of possible apps:

Before, I also saw that it is suspended:

Is this a known issue? Any idea how I can solve this problem?

Best,

Franziska

Why I cannot add tranaslation engine to the cloud resources?

Lech Lachowski — Fri, 12 Jul 2024 09:19:41 GMT

Hi all,

The problem appeared some time ago, and unfortunately it is the fault of the cloud, not the software itself (I had this in Studio 2022 and I have the same in Stiodio 2024).

As you can see from the following screnshots, I have Amazon Translate service properly installed and configured:

Now I am trying to add Amazon Machin Engine to the template:

As you can see, the list of Machin translate model is empty, although previously there were always engines that were configured on it.

Previously I could add engines without any problem, now tafunction does not work. moreover, I tried to add Amazon tanslate as a local plugin (in addition to Langugage weaver), but this plugin also does not work. Only Language Weaver works and not always by the way).

There have been serious problems with the cloud service for some time, it would be worthwhile to deal with them finally.

Best regards,

Lech Lachowski

Warning "A resource with the same name already exists. Choose a different name." when adding Machine Translation Model to Project Template

Ilaria Zambito — Thu, 20 Jun 2024 13:22:22 GMT

Hi there,

I need to add some machine translation (DeepL) language pairs to some of the project templates I manage in Trados Enterprise.

In some cases everything works fine, but in other cases (i.e. some language pairs) I get a strange error message when I try to save the updates to the project template.

"A resource with the same name already exists. Choose a different name."

The same happens when I try to add the machine translation models to the translation engine or to a project that needs to be started in the language pairs that show this error in the project template.

Do you have any idea how to solve this problem?

Thanks for your help!

How to select custom model for Microsoft Translator?

Daniel Hug — Fri, 26 Apr 2024 07:56:43 GMT

Using the cloud app I can select the Project within a Workspace (at least that is the name that appears under "type" instead of "NEURAL"). But I might have several models published under that Project. I might even have several Workspaces in one Custom Translator account. How do I choose which published model to use?

Thanks,

Daniel

problème de communication

mohamed-najm-eddine fanni — Wed, 17 Jan 2024 12:35:10 GMT

Mon travail est un peu stressant et je me retrouve fréquemment confronté à des problèmes dans le logiciel. J'aimerais être assisté par quelqu'un pour obtenir de l'aide rapidement.

SUFICIENT PERMISSION FOR OPENNING THE TRANSLATION PROVIDER

mohamed-najm-eddine fanni — Wed, 03 Jan 2024 14:52:52 GMT

WHEN I TRIED open my fiels as usual this time this massage SUFICIENT PERMISSION FOR OPENNING THE TRANSLATION PROVIDER ....

Bathes preprocessing error

Lech Lachowski — Fri, 03 Nov 2023 12:00:38 GMT

Hello,

I got a problem with one file that constantly (when uploaded by other names) gets an Machine Translation erron on preprocessing stage:

I have been working with Trados Studio 2022 since almost a year, and never had this problem before. The file I try to upload and preprocess does not differ from othe files I usually upload.

Are there any file properties, characters in text or anything else what may cause such errors?

Best Regards,

Lech Lachowski

Language Weaver stopped working as of yesterday

Lech Lachowski — Mon, 02 Oct 2023 11:07:25 GMT

Hello all,

As of yesterday, Language Weaver is not working in Trados Studio - its translations do not appear in the Translation results window (regardless of whether I run LW within a project template from the cloud, as a cloud resource added locally, or via a local plug-in. In addition, since the last Trados Studio update, MT engines installed in my cloud account (in my case, DeepL and Amazon) have stopped working - in Translation results window the "translation" from English to English instead of English to Polish appears. On the other hand, these engines connected via local plug-ins work normally, so clearly the problem is in the cloud, and I acutely need at least LW, as I am just finishing (today) a large project. Please give me some help or guidance.

Best regards,

Lech Lachowski

DeepL plugin not available in Trados Live even though it is installed - urgent help needed

Marion Speranzon — Thu, 20 Jul 2023 15:09:06 GMT

Hello

We are encountering a problem with our DeepL plugin in Trados Live when creating a new project.

When we try to add the DeepL machine translation plugin to the project, we get the following screen - we installed the plugin a while ago and we still could use the plugin until a few hours ago.

However it seems not to be available right now. Is it due to a connection problem? Or is there an issue with our installation?

Thanks for your quick help!

Marion

ModernMt integration with Team

Elisa Tsaoussis — Wed, 31 May 2023 11:19:53 GMT

Hello,

I have received confirmation from ModernMT support that there is no integration currently with the Trados Team platform. Is there any plan to implement it and if so, is there a timeline?

Thanks!

Opening a support ticket

Ana Bardi — Mon, 20 Feb 2023 18:55:37 GMT

How do I open a support ticket? I do not have a support contract

Thanks,

Ana bardi

AMAZON Translate - Enable Search with Custom Terminology

Matthew Watson — Thu, 04 Aug 2022 08:19:18 GMT

Hi,

I am currently reviewing Trados Live and Studio for use for our translation team.

I have set up Amazon and Google Translation services and they are working.
However, I would like to use the custom terminology in Amazon Translate.
I can see there is a way to call this in the API when using a JSON file,
but I don't see any instructions to set the custom terminology in the Trados Documents.

Does anyone know if this is possible?

Avoid automatic application of automated translation in Online editor

Eva Glesser — Wed, 29 Jun 2022 07:46:45 GMT

Hi everyone! I use Language Weaver when translating in online editor, but I do not wish the segments to be automaticaly translated, I do not want the translation to appear automaticaly in the segments. Is there a way to switch off this automated translation (as there is in Studio)?

Thanks!!

Unable to reach Language Cloud

Agnieszka Pieniazek-Siekierska — Wed, 28 Apr 2021 17:28:08 GMT

Hi, I've got a problem (the printscreen). Moreover, when I'm trying to open a new project, there's a message I reached the limit of characters of MT Cloud. Meanwhile: I tried turning off my firewall (didn't help), I've got an SDL Language Cloud account and my report says I've translated about 290,000 characters since the beginning of my subscription. Could anyone help me with that? :(