Language Weaver for ServiceNow - Recent Threads

Language Weaver app for ServiceNow - added support for Zurich

Adam LaMontagne — Mon, 26 Jan 2026 11:20:30 GMT

The Language Weaver app for ServiceNow is now live in the ServiceNow app store and is available for SN versions Washington D.C., Xanadu, Yokohama, and Zurich.

Features

The ServiceNow app supports Agent Chat, Knowledge article translation, Incidents and Activity Streams.

Release notes

This is a minor release. The app has been tested and certified for use with Zurich. There are otherwise no new front-end features in this release.

Please note that the documentation has been updated, but there are no significant changes. The links to the ServiceNow documentation has been updated, but the steps for installation and configuration have not changed.

Language Weaver app for ServiceNow - added support for Yokohama

Adam LaMontagne — Tue, 29 Apr 2025 08:18:14 GMT

The Language Weaver app for ServiceNow is now live in the ServiceNow app store and is available for SN versions Vancouver, Washington D.C., Xanadu, and Yokohama.

Features

The ServiceNow app supports Agent Chat, Knowledge article translation, Incidents and Activity Streams.

Release notes

This is a minor release. The app has been tested and certified for use with Yokohama. There are otherwise no new front-end features in this release.

Language Weaver for ServiceNow (Vancouver, Washington D.C., Xanadu)

Adam LaMontagne — Fri, 29 Nov 2024 14:51:34 GMT

The Language Weaver app for ServiceNow is now live in the ServiceNow app store and is available for SN versions Vancouver, Washington D.C., and Xanadu.

Features

The ServiceNow app supports Agent Chat, Knowledge article translation, Incidents and Activity Streams.

Release notes

This is a minor release. There are no new front-end features in this release. However, we have implemented some optimizations in the backend that will:

reduce the number of API calls processed by ServiceNow
improve speed for Edge

ETA for Language Weaver - ServiceNow Washington Connector

Yuvraj Mohan — Thu, 01 Aug 2024 22:15:38 GMT

We are trying to integrate ServiceNow with Language Weaver for translation. The connector was supported till Service Now Vancouver release. It broke the integration when we upgraded to Washington release.

We are looking for expected Timeline for the connector avalaible for ServiceNow Washington release.

Language Weaver for ServiceNow (Tokyo, Utah, Vancouver)

Adam LaMontagne — Thu, 02 Nov 2023 11:27:07 GMT

The Language Weaver Translation app for ServiceNow has been certified for ServiceNow versions Tokyo, Utah, and Vancouver.

Features include:

Instant translations of a range of input types, including:
- Knowledge articles
- Incident details
- Activity Streams
- Agent chat
Batch translation for multiple inputs
Supports Language Weaver Cloud or Edge (on-premise)
Dictionary support to tailor translation

You can find the latest version of the app in the ServiceNow App Store

ServiceNow connector now available (Rome, San Diego, Tokyo)

Adam LaMontagne — Tue, 07 Feb 2023 13:44:56 GMT

NOTE: This version of the Language Weaver Translation app for ServiceNow is no longer supported

The Language Weaver ServiceNow connector v1.2.4 is now available in the ServiceNow marketplace. This version supports Tokyo, San Diego and Rome flavors of ServiceNow.

Language Weaver supports seamless dynamic translation of:

knowledge base content,
chats,
knowledge articles,
incident tickets, and
other snippets text input

The features include:

Instant translations of a range of input types
Batch translation for multiple inputs
Supports Language Weaver Cloud or Edge (on-premise)
Dictionary support to tailor translation

The latest documentation can be found in the RWS documentation portal