Forums - Recent Threads

Clarifications about integrating with Trados

Luca De Franceschi — Wed, 08 Jul 2026 15:21:04 GMT

Hello,

A mutual customer is currently on Trados Team and wishes to use our integration therein. From the API documentation we couldn't understand how to integrate with it specifically (either by extending our app for Trados Enterprise or building from scratch).

Is it possible to get some clarity on how to do it and a developer license to explore the integration (in case our Trados Enterprise license is insufficient)?

Thanks
Luca De Franceschi
Senior PM @Intento

Trados issue in Fetching future tasks list to assign future task to the Linguist, ignoring or excluding the current task

Muzammil Irshad — Mon, 08 Jun 2026 10:38:00 GMT

Hi!

We have a scenario in which when we create a Project in Trados through API, we enable certain tasks in selected workflow of the project created. For instance, we enable Pre-Processing stage, Translation Stage, Implement-Linguistic-Review Stage, and Hold-for-feedback stage in the selected workflow of the project.
The issue is, if we want to assign linguist a task related to Implement-Linguistic-Review, ignoring or disabling the Translation stage by setting the value isSkipped:true for Translation stage, the task gets disabled in the workflow but it keeps showing up in the root dashboard of the project as well as /projects/{projectId}/tasks api. The issue we face is, then /tasks endpoint, even after disabling it, does not fetch the next tasks after Translation stage. It fetches the /tasks completed in pre-processing and stops on Translation stage.
We want the tasks list to be dynamic so that it fetches all tasks of the project with their required UUIDs, so that even if Manager assigns Linguistic-Review by disabling the Translation stage, the Translation stage must completely be removed or ignored or disabled, providing way for the next stage/task. Currently, isSkipped:true only disables the task in workflow with no impact on Project's dashboard and its completion percentage as it remains same even though a stage has been disabled. Moreover, the tasks list or api must fetch all tasks regardless of their status, but with the relevant UUIDs which we can use at the time of /assign api to assign the task to the linguist or translator or the one who has to do the feedback.

Please share your valuable insights as how we can achieve this and with which apis, as currently no api is providing UUID of the tasks except /tasks api and isSkipped:true is not working in ignoring or removing the task from the Project's overall dashboard and realigning the completion percentage once task is removed after isSkipped is set to true.

Thanks

Task ID for current and future tasks of a Project

Muzammil Irshad — Thu, 04 Jun 2026 08:32:09 GMT

Hi !

I have task-type id string but i want UUID of the task as this id is needed to run assign-task endpoint . So can you please tell how i can search the UUID of the task or get it.

Please note: i have run /projects/:projectId/tasks?fields=taskType and it returns the UUID but the issue is, it only fetches the task which are completed. Not the future ones or all the tasks of the project. I want all the project's task and then among those, i want to decide which tasks i want to assign. For this, i need complete list of project's tasks alongside their UUID.

Please also note that: i have also run /projects/:projectId?fields=projectPlan.taskConfigurations.taskTemplate.taskType api and it fetches the tasks with ids but these ids are not UUIDS and bcz of which, when i pass the id to the assign-id api, it gives me 403:Forbidden error

Any help will be appreciated as its urgent. Thanks

Issue in fetching project's Tasks list

Muzammil Irshad — Tue, 02 Jun 2026 14:05:42 GMT

Hi!

When I create Project in Trados, I enable Pre-processing steps, Human Translation, Implement Linguist Review and Hold For Feedback stages in the workflow of that Project as steps. However, when i run:

api.eu.cloud.trados.com/.../v1/projects/{projectId}/tasks

I get all the steps from First Stage of workflow(Preprocessing stage) and steps from Human Translation stage. It does not fetch beyond these stages and nor bring or fetch the stages or tasks Templates of later stages of the workflow of that particular Project. I have tried different APIs, but only this is the one which brings relevant needed data but fails to bring everything. It just stops at Human Translation. However, in workflows or Projects, where "Human Translation" stage was excluded while creation of Project, it used to stop at "Implement Linguistic Review" stage when i call the above API endpoint.

I will be grateful if someone could share how we can tackle this blockage and fetch complete list of tasks for a particular project or share any way around. Thanks!

Task event payload is missing the outcome property

Laurent Pierret — Tue, 28 Apr 2026 06:39:09 GMT

Dear community,

I try to capture task rejections via the PROJECT.TASK.UPDATED. According to the documentation, this event is triggered if a task is rejected. However, since the payload does not contain the outcome property (as described here), it is not possible to identify from the payload that the event was triggered because the task was rejected (maybe because the task is not finished?).

How can I identify the rejection?

Thank you in advance for your support.

Regards,

Laurent

Assign task to vendor via API

Laurent Pierret — Mon, 27 Apr 2026 10:25:19 GMT

Hello,

Via the API, I would like to change the assignee of task (human-translation) from a group to a vendor order template. When I try to do so, I do get a 422 response (Unprocessable Entity) with the following error:

{
    "errorCode": "invalid",
    "message": "Input validation error occurred. No further details available.",
    "details": []
}

What is the reason? Do I need to perform an other step before assigning?

Regards,

Laurent

API call

Nzhdeh Barseghyan — Wed, 08 Apr 2026 08:49:26 GMT

Hi!
I am a developer building a standalone automation service using the Trados Public API. I need to set up a Service User for OAuth2 Client Credentials authentication, but I cannot locate the 'Service Users' management area in my current dashboard.

Can you please:
Point me to the exact location of Service User management for my tenant?
Confirm if my current subscription tier supports Public API access and the creation of Service Users?
Verify if OCR (Optical Character Recognition) is enabled for my account's file-type configurations so I can analyze JPG/PNG files?

Thank you in advance.

Data bridge does not support "contains" in filter

Laurent Pierret — Mon, 30 Mar 2026 07:39:34 GMT

Good morning,

Although described here: developers.rws.com/.../OData-Query-Guide.html, the data bridge does not support the "contains" function in filter. See attached screenshot: the error says "Method are not allowed".

Thank you for your guidance.

Potential outage 24-25 FEB 2026

Evgenii Samarin — Thu, 19 Mar 2026 13:07:25 GMT

Hello RWS team! Our client got an error in workflow tasks. Based on our logs/opentelemetry, there were no requests that we received. Could you please check what happened to the step in the workflow pipeline?

Details about the error received: Task,UNRESPONSIVE,699e01d571231a419a4df3bf

How to receive all fields of multiple termbase entries without exceeding URL length limit

Tamas Meszaros — Tue, 24 Feb 2026 13:16:54 GMT

Hi,

I would like to read several termbase entries through the LC rest API, and I would like to query all fields of them.

According to the docu, optional fields are not returned by default, so I have to specify all required fields in the fields parameter. This alone is already very long, ~ 3300 characters:

fields=humanReadableId,languages.language.languageCode,languages.language.englishName,languages.terms.text,languages.terms.systemStatus,languages.terms.termbaseFieldValues.termbaseFieldId,languages.terms.termbaseFieldValues.name,languages.terms.termbaseFieldValues.value,languages.terms.termbaseFieldValues.fieldValueLinks.type,languages.terms.termbaseFieldValues.fieldValueLinks.value,languages.terms.termbaseFieldValues.createdAt,languages.terms.termbaseFieldValues.lastModifiedAt,languages.terms.termbaseFieldValues.createdBy.email,languages.terms.termbaseFieldValues.createdBy.firstName,languages.terms.termbaseFieldValues.createdBy.lastName,languages.terms.termbaseFieldValues.createdBy.anonymized,languages.terms.termbaseFieldValues.createdBy.anonymizedUserName,languages.terms.termbaseFieldValues.lastModifiedBy.email,languages.terms.termbaseFieldValues.lastModifiedBy.firstName,languages.terms.termbaseFieldValues.lastModifiedBy.lastName,languages.terms.termbaseFieldValues.lastModifiedBy.anonymized,languages.terms.termbaseFieldValues.lastModifiedBy.anonymizedUserName,languages.terms.createdAt,languages.terms.lastModifiedAt,languages.terms.createdBy.email,languages.terms.createdBy.firstName,languages.terms.createdBy.lastName,languages.terms.createdBy.anonymized,languages.terms.createdBy.anonymizedUserName,languages.terms.lastModifiedBy.email,languages.terms.lastModifiedBy.firstName,languages.terms.lastModifiedBy.lastName,languages.terms.lastModifiedBy.anonymized,languages.terms.lastModifiedBy.anonymizedUserName,languages.termbaseFieldValues.termbaseFieldId,languages.termbaseFieldValues.name,languages.termbaseFieldValues.value,languages.termbaseFieldValues.fieldValueLinks.type,languages.termbaseFieldValues.fieldValueLinks.value,languages.termbaseFieldValues.createdAt,languages.termbaseFieldValues.lastModifiedAt,languages.termbaseFieldValues.createdBy.email,languages.termbaseFieldValues.createdBy.firstName,languages.termbaseFieldValues.createdBy.lastName,languages.termbaseFieldValues.createdBy.anonymized,languages.termbaseFieldValues.createdBy.anonymizedUserName,languages.termbaseFieldValues.lastModifiedBy.email,languages.termbaseFieldValues.lastModifiedBy.firstName,languages.termbaseFieldValues.lastModifiedBy.lastName,languages.termbaseFieldValues.lastModifiedBy.anonymized,languages.termbaseFieldValues.lastModifiedBy.anonymizedUserName,termbaseFieldValues.termbaseFieldId,termbaseFieldValues.name,termbaseFieldValues.value,termbaseFieldValues.fieldValueLinks.type,termbaseFieldValues.fieldValueLinks.value,termbaseFieldValues.createdAt,termbaseFieldValues.lastModifiedAt,termbaseFieldValues.createdBy.email,termbaseFieldValues.createdBy.firstName,termbaseFieldValues.createdBy.lastName,termbaseFieldValues.createdBy.anonymized,termbaseFieldValues.createdBy.anonymizedUserName,termbaseFieldValues.lastModifiedBy.email,termbaseFieldValues.lastModifiedBy.firstName,termbaseFieldValues.lastModifiedBy.lastName,termbaseFieldValues.lastModifiedBy.anonymized,termbaseFieldValues.lastModifiedBy.anonymizedUserName,createdAt,lastModifiedAt,createdBy.email,createdBy.firstName,createdBy.lastName,createdBy.anonymized,createdBy.anonymizedUserName,lastModifiedBy.email,lastModifiedBy.firstName,lastModifiedBy.lastName,lastModifiedBy.anonymized,lastModifiedBy.anonymizedUserName

The problem is that if I would like to specify e.g. 20 entry IDs like

humanReadableIds=LC6570452991d6c955906daf37&humanReadableIds=LC65707c7082468403c1f9e318&humanReadableIds=LC65707cf5edee745afa957d55&humanReadableIds=LC65707e3082468403c1f9e509&humanReadableIds=LC65707f0382468403c1f9e6de&humanReadableIds=LC657081c1edee745afa98b06d&humanReadableIds=LC6570821682468403c1fd023d&humanReadableIds=LC65708372edee745afa9a787e&humanReadableIds=LC657084e582468403c1fff69a&humanReadableIds=LC657086ec82468403c1015b43&humanReadableIds=LC657087e2edee745afa9cd67a&humanReadableIds=LC657094a0edee745afaadb66b&humanReadableIds=LC65719422edee745afaf41032&humanReadableIds=LC6571958aedee745afaf420dd&humanReadableIds=LC6571962982468403c14c177c&humanReadableIds=LC65719678edee745afaf42829&humanReadableIds=LC6571972cedee745afaf43a28&humanReadableIds=LC6571998bedee745afaf9d717&humanReadableIds=LC65719b8082468403c15526e6&humanReadableIds=LC65719e2dedee745afaf9ed34

then I already get an error like 414 (Request-URI Too Long) ~ the complete GET query is 4275 characters long.

Is there a trick maybe reduce the length? It seems to be kind of waste to use 3300 characters just to express that I would get everything, and having to increase the API calls just because too few space remains for the IDs.

E.g. wildcards would be perfect to use, but AFAIK they are not supported.

thanks,

Tamas

How to uplad Perfect Match files to the cloud?

André — Mon, 26 Jan 2026 15:04:11 GMT

We recently started using the Trados Cloud platform. I am trying to upload the Perfect Match files (.sdlxliff) via the REST API. Creating a project and uploading the files (via API) works, but Perfect Match is then skipped in the workflow for the files.

Unfortunately, the API reference does not provide quite as much information as it should for the whole thing to work.

I upload the files using the “Add Source File” endpoint: api.eu.cloud.trados.com/.../v1/projects/{projectId}/source-files

The question is, what exactly should the properties look like? Currently, they look like this:

var bilingualUploadProps = Newtonsoft.Json.JsonConvert.SerializeObject(new
{
name = sdlxliffname,
role = "reference",
type = "sdlxliff",
language = sourceLanguageShort
});

Are role and type correct?

Unfortunately, that doesn't seem to be enough.
Do I now have to create a “PerfectMatch Mapping” using the API? If so, how do I do that for the .sdlxliff files? By default the PerfectMatch Mapping want to have "matchingProjects" but we don't have these yet. We want to use the older sdlxliff files.

Thanks for the help.

How to retrieve a project's current and future tasks

Henk Hendriks — Thu, 15 Jan 2026 13:49:42 GMT

Hi,
I'm using the API to create a connection between our internal TMS and Trados Team. One of the things I want to do is retrieve the translators and reviewers assigned to a project. I'm trying to do this with the List Project's Tasks endpoint. The information this endpoint provides only seems to include details of the current task.

So if the project's workflow has a translator and a reviewer assigned to the Translation and Linguistic Review stage respectively and the project is at the Translation stage, the details provided by the endpoint do include the assigned translator but not the assigned reviewer. Is there a way to retrieve both? I have tried to specify the field project.workflow.taskConfigurations but that information doesn't get included.

Regards,

Henk

Potential outage at Dec 27th, 10:01–22:30 PST

Evgenii Samarin — Tue, 30 Dec 2025 11:04:49 GMT

Hello RWS team!

We haven't received any requests from the platform for Dec 27th, 10:01–22:30 PST, based on both our and and logs that we can download on my apps tab.

Were there any outages at this time? And is there a place we can track this, like a status page?

Clarification on API Status Messages for Canceled vs Error Files

Luciana Scocco — Wed, 17 Dec 2025 13:31:09 GMT

Hi team,

The developer team for our connected application (Translation Request Tool/TRT) have recommended I reach out in relation to this.

We’ve identified an issue related to the Trados API behavior: currently, the same generic “error” message is sent to TRT both when a file is genuinely in error (and potentially fixable) and when it has been canceled. Since the API does not provide a distinct “canceled” status, this is causing mismatched statuses and even target retrieval failures in TRT.
Would it be possible for the API logic to differentiate these two scenarios by sending separate messages for:
• Canceled files
• Files in error

This distinction would help us handle these cases more effectively.

Thank you for any insights you may provide at this point.

Best,

Update event is not received in the application

Evgenii Samarin — Wed, 10 Dec 2025 16:13:00 GMT

Hello! We do not receive an update event after our app publication - is it possible to trigger it manually? We need cliend id and secret for app registration

Trados Cloud Platform API - Can I delete source files from a Trados Project via API?

Intrawelt Flow Handler — Tue, 25 Nov 2025 15:49:15 GMT

Hello, I am building a pipeline that manages Trados Accelerate projects entirely via API, and I am looking for a way to delete source files from projects. I have seen that there is an API for adding source files, but I have not found any API for deleting them. Could you help me?

Thank you so much!

Trados-TRT Communication: Issue with Empty Input Node

Luciana Scocco — Tue, 25 Nov 2025 11:11:16 GMT

Hi team,

Whenever a project fails due to "Generate Offline Package", our connected application, TRT, is not receiving the expected attributes from Trados. Please see attachment for reference. As you can see, there is no information on source file in the API message. Here's a comparison with what we receive for other system error types, like error in Translation Memory Update. Is this something you can fix in the "Generate Offline Package" step when it fails?uat.community.rws.com/.../Details.docx

How to Update Stages of a project via API

Intrawelt Flow Handler — Fri, 07 Nov 2025 09:03:07 GMT

Hello, as the title says I need to update the stages of my project. So, for example, in order to move from the preprocessing stage to the translation stage. However i can't find anything about stages in the API Trados Documentation. Someone can help me? 🙂

Trados Team project creation fail using API

Brigitte Martin — Fri, 24 Oct 2025 14:29:38 GMT

Hi,

we are experiencing issues in project creation using the API.

We have tested with a template and without a template, it doesn't change anything.

We tried changing the language code to upper case and lower case, but neither works.

Please find below the details of the error.

Date : 24/10/2025 10:30:18
X-LC-Tenant: 65008d03db19974ff3207dfa
X-LC-TraceId: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Request URL: POST api.eu.cloud.trados.com/.../projects
Request Body:

{
"name":"2175221",
"location":"d483666e380e412db6edea1f82c90d4f",
"dueBy":"2025-10-24T08:28:39.314Z",
"projectTemplate":
{
"id":"6749d65cacd10538233da6ec"
},
"languageDirections":
[
{
"sourceLanguage":
{
"languageCode":"en-gb"
},
"targetLanguage":
{
"languageCode":"fr-fr"
}
}
],
"projectManagers":
[
{
"id":"65008d0c845e401182eff831",
"type":"user"
}
]
}

Response: 400

{
"errorCode":"invalid",
"message":"Input validation errors",
"details":
[
{
"name":"languageDirections[0].sourceLanguage.languageCode",
"code":"invalid",
"value":"en-gb"
},
{
"name":"languageDirections[0].targetLanguage.languageCode",
"code":"invalid",
"value":"fr-fr"
}
]
}

Trados Enterprise API does not return project template settings

Laurent Pierret — Mon, 20 Oct 2025 14:26:39 GMT

Dear community,

According to this page: eu.cloud.trados.com/.../9990739f1e174-list-project-templates , I would understand that it is possible to retrieve the settings of each project template.

However, when I pass "settings" as value to the query parameter "fields" (see attached postman screenshot), I don't get any settings in the response.

Could you please tell me what I am doing wrong here?

Regards,

Laurent

Error handling for BCM format is not working

Evgenii Samarin — Mon, 22 Sep 2025 19:40:40 GMT

Hello RWS Team!

We noticed that when we choose bcm as format, Language Cloud Platform is not handling exceptions and non 2xx error codes:

It's always like this if format == bcm:

Trace ID: 2a4d4d34-0c2f-4e25-9821-6ad11b9629c1_et_4bc7659c-97e1-11f0-aa84-ba70593baf0a

Name,Code,Value
processTask,FileProcessingException,Unknown error

We want to show clear error messages in the UI for our users, is it possible to add this logic?

GET /lc-api/projects/v3/projects/:projectId/tasks

Evgenii Samarin — Thu, 28 Aug 2025 11:52:16 GMT

Hello RWS team!

We got a 500 error on the EU environment during the project translation.

We use a custom action for updating the translation, and for one of the files we got:

GET /lc-api/projects/v3/projects/68af3d9b2295e62456377651/tasks 500

{
"message": "The server encountered an error processing the request. Try again later.",
"type": "ERROR",
"date": "2025-08-28T11:06:44.710Z",
"traceId": "20250828110644_129cc96b-8076-466b-83f9-33cef0572c33",
"response": {
"method": "GET",
"status": 500,
"url": "">eu.cloud.trados.com/.../tasks
"params": {
"showPermissions": true,
"searchType": "all",
"skip": 0,
"top": 50,
"sortField": [
"creationDate"
],
"sortOrder": [
"DESC"
],
"isAutomatic": null
},
"responseJson": {
"type": "about:blank",
"title": "Internal Server Error",
"status": 500,
"detail": "Failed to write request",
"instance": "/projects/v3/projects/68af3d9b2295e62456377651/tasks"
}
}
}

An error while trying to make a "POST" REQUEST at Url: "https://api.eu.cloud.trados.com/public-api/v1/tasks//target-files//versions

Zhenya Mamenko — Thu, 21 Aug 2025 13:40:57 GMT

Hi!

In our connector we have Automatic Task which makes machine translation and adds new file version to the target file.

It worked fine last week, but now we get error:

{"errorCode":"differentServiceUserOwner","message":"The task has a different service user owner.","details":[]}

How it possible and how we can resolve this issue?

Team default project settings

Henk Hendriks — Thu, 31 Jul 2025 10:30:18 GMT

Hi,

I'm trying to limit the number of templates used for project creation in Trados Team. Currently I have a generic template defined with various custom project settings but without a translation engine or workflow. This allows me to create customer-specific templates by copying the generic template and adding a specific translation engine and workflow, thus retaining the custom project settings in any new template. If there's no template defined for a customer, the project manager can select the generic template and specify a translation engine and workflow during the project creation process in Team, thereby also retaining the custom project settings.

The problem with this approach is that the generic template is marked as 'invalid' meaning that it cannot be used to create a project via the API or the Studio project upload feature. So a cloud project created with the API or Trados Studio will not use my custom project settings but Team’s default settings.

I am thinking that the default project settings Team uses must be defined somewhere. Is it possible to change the Team project defaults so that they will be automatically used in newly created templates and projects created without using a template? Or, alternatively, is there a way to change project settings through the API while or after creating a cloud project?

Regards,
Henk

Translation timeout for BCM format

Evgenii Samarin — Wed, 30 Jul 2025 17:07:41 GMT

Hi dear RWS team!

Is it possible to increase timeout for bcm format translations in Trados Enterprise? Seems like 2 minutes is not enough when we recieve full file content json.