Train AI & Others - Recent Threads

Language Knowledge Test email not received

Nazia Yesmin — Tue, 28 Jul 2026 04:58:03 GMT

Hello RWS Team,

I completed the TrainAI survey several days ago and also followed up by email. However, I have not yet received the Language Knowledge Test email.

Could you please check the status of my application and let me know if any further action is required from my side?

Thank you for your support.

Kind regards,
Nazia Yesmin

RE: Language Knowledge Test email not received

Adrian — Wed, 05 Aug 2026 11:04:28 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

RE: Unanswered payment issue

Adrian — Wed, 05 Aug 2026 11:04:05 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

Unanswered payment issue

Lisa Serrano — Thu, 30 Jul 2026 11:00:19 GMT

I was sent an email that a work order would be processed on June 24th for project Ivory. I have not received it as of today. I have several emails to zendesk that have had no response. Can someone assist?

Seeking urgent help regarding a severely delayed payment from Moravia Payments for Project MAI.

Johirol Islam Babu — Wed, 10 Dec 2025 12:04:40 GMT

My first payment of BDT 259,205.66 was processed on 11/25/2025 (Nav ID: D344956) and has still not been received. It has been significantly past the standard processing time.

I have received the second payment, but this first one remains missing. My bank confirms they have no record of the funds.

My biggest concern: I am not receiving any replies to my emails from RWS payment or Project Department. I can't even get in touch with the team for an update.

If anyone from the Moravia Payments team or management sees this, please look into this transaction urgently. I need a clear status update or guidance immediately.

Thank you for your attention.

RE: Seeking urgent help regarding a severely delayed payment from Moravia Payments for Project MAI.

Adrian — Wed, 05 Aug 2026 11:03:39 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

RE: Seeking urgent help regarding a severely delayed payment from Moravia Payments for Project MAI.

Adrian — Wed, 05 Aug 2026 11:03:25 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

RE: Urgent: Tipalti Account Blocked Request for Assistance – [sanjay das].

Adrian — Wed, 05 Aug 2026 11:02:49 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

Urgent: Tipalti Account Blocked Request for Assistance – [sanjay das].

sanjay das — Sun, 02 Aug 2026 14:53:49 GMT

Dear RWS Moravia Support Team,

I am writing to inform you that my Tipalti payment account has been blocked. Upon trying to log in, I received a notice instructing me to contact RWS Moravia for assistance.

Could you please help me unblock my account or guide me on the next steps to resolve this issue?

I am getting the following error message "Your account is locked. Please contact RWS Moravia." Has anyone else experienced this recently? How long does support usually take to resolve this issue, and is there a specific support email/ticket syst

sanjay das — Sun, 02 Aug 2026 15:08:51 GMT

I am getting the following error message:

"Your account is locked. Please contact RWS Moravia."

Has anyone else experienced this recently? How long does support usually take to resolve this issue, and is there a specific support email/ticket system I should reach out to?

Any guidance or help from the community or the RWS team would be greatly appreciated!

RE: I am getting the following error message "Your account is locked. Please contact RWS Moravia." Has anyone else experienced this recently? How long does support usually take to resolve this issue, and is there a specific support email/ticket

Adrian — Wed, 05 Aug 2026 11:02:29 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

RE: Creation account Tipalti for payment

Adrian — Wed, 05 Aug 2026 11:02:08 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

Creation account Tipalti for payment

Edgar Delattre — Sat, 01 Aug 2026 18:08:47 GMT

Hi there !
I have started working this week for RWS on Multimango and I was concerned as I have still didn't receive an email for the Tipalti creation account to get paid ?
Is that necessary or can we also get it through Paypal ?
My Navision ID is D484602.

Thanks a lot !

Edgar

RE: Final Notice – Multimango Verification Code Not Received

Sandhya Dharavath — Mon, 03 Aug 2026 18:27:17 GMT

Dear Project Echo Team,

I am trying to complete my Multimango registration before the 24-hour deadline, but I am not receiving the verification code at sandhya.eee260@gmail.com.

What I have already done:

- Checked SPAM/Junk folder

- Used the "Resend" button multiple times

- Submitted the MM Account Issues form

My RWS email is: DS.D458784@rws.com

Please help me complete registration or provide an alternative way to verify my account before the deadline.

Thank you,

Sandhya Dharavath

RE: RE: Final Notice – Multimango Verification Code Not Received

Adrian — Wed, 05 Aug 2026 11:00:32 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

RE: Unable to verify my ID for a project, says Document not clear, no matter good the quality or the lighting is

Adrian — Wed, 05 Aug 2026 10:59:49 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

Unable to verify my ID for a project, says Document not clear, no matter good the quality or the lighting is

Nafij Uddin — Wed, 05 Aug 2026 07:24:38 GMT

RE: multimango verification

Adrian — Wed, 05 Aug 2026 10:59:15 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

multimango verification

indri meranti — Wed, 05 Aug 2026 00:55:16 GMT

I have followed the instructions to create my MultiMango account, but I am unable to proceed beyond the “Verify Your Email” step.

I used my RWS account email address, to create the MultiMango account. However, I have not received the verification code in my personal email address registered with RWS.

Please help me how to reset my MultiMango account or resend the verification process so that I can receive the verification code at my registered personal email address?

I have also checked my spam/junk folder, but I still have not received the verification email.

RE: Payment Delay

Adrian — Wed, 05 Aug 2026 10:58:47 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

Payment Delay

AMAN KUMAR SINGH — Wed, 05 Aug 2026 08:47:53 GMT

Hello,

I am seeking assistance regarding the payment status for my recent work order. Despite reaching out via Zendesk, I have only received repetitive automated responses that do not address my specific query.

Here are the details of the work order:

- Project Name: Echo (multimango)
- Navision ID (Nav ID):D435456
- Work Order Document No.:Z3426188226
- Work Order Date: July 18 – July 24

I have also contacted Tipalti, and they informed me that the payment has been under approval since August 4, 2026. Could you please provide an update on when I can expect this payment to be processed?

Thank you for your help.

Best regards,

Aman Kumar Singh

Multimango creation account issue.

Jenny Mae Jaucian — Wed, 05 Aug 2026 10:01:49 GMT

Hello everyone,

I was invited to join the Herring project and was instructed to create a MultiMango account. Unfortunately, I have been unable to complete the registration because I never receive the verification code, even though the system says it was sent successfully.

I have already contacted the RWS Supply Chain Team, and they confirmed that this is a known issue affecting multiple users. However, I have not received any updates or a resolution yet. Has anyone experience this issue ? If so, what did you do?

RE: Multimango creation account issue.

Adrian — Wed, 05 Aug 2026 10:58:06 GMT

Hi there,

For TrainAI-related questions or issues, please contact the TrainAI support team: https://trainai.zendesk.com/hc/en-us/requests/new

Is it possible to change statut from Freelancer to Private Individual ?

Edgar Delattre — Tue, 04 Aug 2026 16:25:30 GMT

Hi there !

If it's possible, I would like to change my statut from Freelancer to Private Individual ?

Is it possible for you ?

Thanks a lot,

My Navision ID is D484602.

Edgar Delattre

RE: Seeking urgent help regarding a severely delayed payment from Moravia Payments for Project MAI.

Suzan Elsaid — Fri, 31 Jul 2026 21:42:19 GMT

Did you receive? I'm in this situation rn. Due date was today and haven't received anything